Terms & Conditions


Important Information

The use of this website is governed by the terms and agreement set forth below. Please read them carefully. Digital Genius Pty Ltd reserves the right to make changes to this website and the terms and conditions at any time without any prior notice. Any such changes will take effect immediately. You should therefore check these terms and conditions periodically.


Acceptance of Terms

Your use of this website indicates that you have read, understood and accept these terms and conditions. Where any of these terms and conditions are found to be unenforceable or invalid due to any statute or other reason, you agree that the remainder of these terms and conditions remain in full effect.

If you do not agree to these terms and conditions, please exit this site immediately.


Governing Law and Jurisdiction

Digital Genius Pty Ltd operates this website from within Australia and the terms and conditions of use are governed by the laws of Queensland. By using this website, you agree to submit to Queensland law operating under the jurisdiction of the Queensland legal system, courts and tribunals.


Your Warranties and Obligations

By using the Site or the Service you warrant that you are over 18 years of age. If you have been issued with a username and password for access to this site, you acknowledge that you are responsible for maintaining the confidentiality of your username and password. You must not disclose your username and password to any other person. You agree to accept responsibility for all activities which occur through the use of your username and password. You must not do anything which is unlawful, offensive, abusive, indecent, defamatory or menacing, or in breach of any rights of any person.

You agree to release and indemnify Digital Genius Pty Ltd in connection with any use of your username and password, whether such use may be authorised or unauthorised. Digital Genius Pty Ltd may: suspend; terminate; refuse service to; cancel orders; add, remove or edit content in relation to your account at its sole discretion and without prior notice.


Indemnity

You agree to indemnify Digital Genius Pty Ltd against any claim, injury, damage, loss, expense, cost or other direct or indirect liability made against Digital Genius Pty Ltd in connection with your use of this site.


Limitation of Liability

Digital Genius Pty Ltd provides access to this website to you, however your use of the site is at your own risk. The content is believed by us to be accurate, complete and current at the time the information is published on the website. No warranty or representation is made as to the accuracy, completeness or currency of the information contained in the site, or in relation to the products or services displayed on this site. To the extent permitted by law, including any non-excusable statutory limitations, neither Digital Genius Pty Ltd or it's respective directors, employees or affiliates will be liable or responsible in any way (including negligence) for errors or omissions relating to the information contained on this website. To the extent permitted by law, Digital Genius Pty Ltd expressly disclaims all warranties of any kind, whether express or implied, including (without limitation) implied warranties or conditions of merchantability or fitness for purpose.

Our total liability to you (if any) in connection with this site, or any goods or services supplied from this site, will be limited, at our election, to:

a) Repair or replacement of the goods supplied to you by us from this site, or;

b) Supply of equivalent goods, or payment of the cost of doing this, or;

c) The amount paid by you to us for the supply of the goods.
The above disclaimer and limitation of liability does not exclude any rights, which by law may not be excluded, including but not limited to your rights under the Trade Practices Act.


Ordering Goods From This Website

By placing an order on this website, you are making an offer to purchase the goods or services specified within your order for the price (including delivery or other charges) specified on this website at the time you place the order. You acknowledge that by placing an order, you agree to pay for and accept delivery of the goods ordered unless you request and are granted a written cancellation of the order prior to dispatch of the goods. You acknowledge that cancellation of an order will not be accepted after your order has been processed and the goods have been dispatched.


Delivery

1. You must supply a street address for delivery. We cannot deliver to a post office box.

2. The delivery times displayed on the site are estimates only and Digital Genius Pty Ltd is not liable for late delivery or non-delivery, or for any loss, damage or delay arising from late or non-delivery.

3. You must ensure that the delivery instructions you supply to us are correct.

4. We reserve the right to make a reasonable charge for additional delivery and storage if you do not provide us with proper delivery instructions at the time of ordering, or if no-one is available to accept delivery.


Accepting Orders

Digital Genius Pty Ltd reserves the right to refuse or cancel any order you may submit on this website for any reason, including without limitation, the unavailability of any product, an error in the price or description of the product displayed on the site, or an error in your order. Before accepting your order, Digital Genius Pty Ltd may require additional information from you, including but not limited to, proof or verification of identity, billing or delivery address details. Digital Genius Pty Ltd will only accept orders from within Australia and for delivery within Australia.


Price Changes

Digital Genius Pty Ltd may change the prices on this website at any time and without prior notice. Although reasonable precautions are made to ensure the accuracy of prices and information displayed on this site, you acknowledge that products may be displayed with incorrect pricing or information due to typographical or other errors or omissions. Digital Genius Pty Ltd reserves the right to cancel any order or transaction, even if your payment for the goods has been processed. In such circumstances, Digital Genius Pty Ltd will issue you with a credit to refund your payment.


Title and Risk

Title for goods purchased from this website does not pass from Digital Genius Pty Ltd to you until we have received full payment for the goods and delivery or other charges. All risk in the goods passes to you upon delivery.


Technical Assistance
Digital Genius Pty Ltd does not provide free technical assistance for any products purchased from this website. Please check here for information about our technical support.


Warranty Policy

Digital Genius Pty Ltd is distributor only for the products listed on this website. The products may however be covered by each manufacturer's warranty (if any). Digital Genius Pty Ltd assigns and passes to the customer any warranty of the manufacturer. You acknowledge that you shall have recourse only under such warranties and only as against the manufacturer of the products.
Goods under warranty cover will be replaced or repaired by and at the discretion of the manufacturer of the product. Digital Genius Pty Ltd may provide assistance in the process of obtaining warranty support for any product purchased from this website, but you acknowledge that we are not obliged to do so.
Information as to how you can contact the manufacturer to obtain warranty coverage support can be obtained by calling or emailing our office.


Returns Policy

Digital Genius Pty Ltd are committed to providing you quality products. In the event however that you receive a faulty, dead on arrival, damaged in incorrectly shipped product, this policy outlines how you may arrange for a return of the product.
Damaged, Dead on Arrival or Incorrectly Supplied
If you have received a product which you purchased from our website which is damaged, dead on arrival or incorrectly shipped, please contact our office by email or using the phone numbers displayed on our site within 7 days of purchase. Subject to approval, you will be issued a Return Authorisation (RA) number and instructions on where to return the product. The returned product will need to be returned complete and in original packaging. Products returned without an RA number or which have not been correctly packaged may not be accepted. If you return the product as "dead on arrival" but we find the product is in full working condition or any defects or damage were caused after you receipt of the product, the goods will be returned to you together with an invoice covering our time and freight costs. If we (or the manufacturer) determine that the product is faulty, a credit for the original purchase price and associated freight costs will be issued. You may choose to receive this credit as a refund, or use the credit against the purchase of other goods from our website.

If you receive a product that is damaged in transit, you should refuse to accept delivery of the product and direct the courier to return the goods to sender. Please inform us immediately if this occurs. If you discover the damage after taking delivery, please notify us immediately.

If you receive product from us that was incorrectly supplied, please contact our office immediately. Subject to confirmation, we will issue a Return Authorisation number and instructions for return. A credit for the original purchase price and associated freight costs will be issued to you. You may choose to receive that credit as a refund, or use the credit against the purchase of other goods from our website.


Faulty product
If a product you purchase from our website is found to be faulty within 7 days of purchase, you should contact us to enquire about returning or exchanging the product. If you find that the product has developed a fault after 7 days from purchase, you should contact the manufacturer to enquire about a warranty service. The manufacturer may direct you to return the product to them